Protect What Matters With Quality Health Insurance in Texas

Vanessa provides exceptional customer service. Dependable and knowledgeable about the services she provides. I highly recommend working with her.

Great customer service. I highly recommend Buchanan Insurance when purchasing your health insurance.

It’s day 1 of open enrollment and was just ready to throw in the towel!!! Until…I'm not even going to sit here and lie to any of y'all...it's November 1st,... read more I'm sitting here eager to get some medical coverage!!!Full disclosure...there was a major clerical error done at my current employer where I was only enrolled in dental and vision insurance...the only way for me to get properly enrolled with medical insurance...was to quit and go back!!! There was absolutely no way I was going to go through the hiring process all over again!!!I had already started looking into the marketplace for a little over three weeks...after staying up long hours going down the rabbit holes of potential medical insurance providers...I stumbled upon several companies...Buchanans being one of them...I had just finished speaking to three other companies back to back...when I tell you I was over it with talking to people who were pretty much stone cold robots who couldn't shoot me straight answers...I didn't even care that I didn't even have health insurance anymore. I was extremely skeptical…I had already given up hope...but something told me to just make that last call!!!I MADE THE CALL…I didn't even let the young lady whom I now know is Vanessa, introduce herself on the phone!!! I just jumped straight into the conversation...I truly didn't want to waste my time all over again…or whomever's time I was going to be dealing with. I'm not sure if she could tell that I was over it...or she could just hear the frustration in my voice...She was cool as cool can be...which put me at ease right away!!! She simply asked me a couple of questions...I answered every question to the best of my knowledge and BOOM!!! Vanessa already had the ball rolling and explaining all the policy coverages that had come up for me to choose from...when I tell you the way she broke things down for me to fully comprehend was as easy as A-B-C & 1-2-3.The best part of the entire conversation was that it never really felt contractual!!! I honestly felt as though Vanessa and I had been long time friends...and she was just looking out for me to get the best possible coverage that I needed!!! I live in the Houston Metro Area...I'm not sure why google searches took me all the way to San Antonio...But let me tell you...I'm sure as hell glad it did!!!Not only do I now understand what it is I'm paying for...I'm extremely grateful that Vanessa was patient with me on the phone every step of the way!!!If you or someone you know is in the market looking for coverage...I STRONGLY RECOMMEND YOU GIVE VANESSA A CALL!!! ASAP!!! This young lady was the absolute sweetest in taking her time with me!!! Keep up the great work chica!!! THANK YOU...THANK YOU...THANK YOU!!!I wish more people were as compassionate as you are and didn’t make decisions like these so complicated!!! However, now I know that’s what sets you apart from all the other robots I spoke to!!!

Vanessa is awesome !! She is so helpful when it comes to choosing the right plan for you !!

Vanessa and her assistant Don are very responsive, timely, and explain things clearly. I was anxious about navigating a complex health insurance system, but Vanessa made me feel at ease... read more and simplified the process for me.

Vanessa was amazing! My husband and I were paying an outrageous amount for insurance and Vanessa helped us out by finding the best company that worked for us. We enjoyed... read more working with her and will continue going to her for years to come.

Vanessa is knowledgeable and easy to work with. She is a great problem solver and helped me get the coverage I needed.

Our agent is so knowledgeable about different insurance policies. We’ve had this new insurance with her for a year and we just renewed. We’re very happy with the plan.

We’ve worked with Vanessa for the past two years & couldn’t be more satisfied. She’s very helpful & really cares about our insurance needs. So glad we found her &... read more would recommend her to anyone including family. Thank you for making us feel like we’re your priority!!

Vanessa helped so much during a difficult time in our lives. We needed an appeal through the market place and she made it happen the same day. She always takes... read more the time to find the best price but gives ample options with levels of care. Vanessa is informative and will work with your particular needs. I wouldn’t think to go to anyone else for insurance.

Going into my 3rd year of having Vanessa as my insurance agent and it's been a great experience the whole way!

Coming from the Corporate world of many years and now being self employed I was very overwhelmed on what to do and who to turn to! Vanessa was recommended to... read more me and I’m so glad I found her. She was able to take care of my need and get me set up with medical insurance. I tried doing it on my own and was overwhelmed. She is knowledgeable and breaks down everything so you have a better understanding!! I’m so thankful for her and have peace of mind knowing my family is insured again ! Thank you Vanessa, I highly recommend your services to anyone I just wish I found you sooner ❤️

Buchanan insurance agency is amazing! Vanessa always goes above and beyond to help you meet your needs. You always feel safe, and well taken care of.

Vanessa helped me with my marketplace application. She’s so sweet and passionate to help people. Thank you for everything.

I'm am glad I met vanessa she has help me with my Insurance explain everything to me to where I understood. This is the second year with her and I... read more would recommend her .I they me If I know I will give them her number.very satisfied with her work.Thank you very much.

Vanessa knowledgeable answered all my insurance questions.

Vanessa is professional, knowledgeable, and helpful. She truly cares about her clients and does what is best for them. I recommend her for your insurance needs.

Vanessa is very knowledgeable, friendly, and great to work with on getting set up with insurance. Highly recommend!

We are very comfortable with Vanessa Buchanan, she has always done a very good job for us. We are staying with her at Buchanan Insurance Agency.

Vanessa is wonderful to work with concerning all matters of insurance. She has been a blessing to me and my son. My experience was very effortless on my part, which... read more I appreciated. I am a single Mom and she made it very easy for me and my crazy schedule to find a plan that was within my budget, while still getting what we as a family needed. I would recommend her as an agent to anyone who needs to know their family is taken care of. Thanks Vanessa you are a true Blessing!

Vanessa took the time to explain the different insurance plans I would qualify for. She gave me recommendations & even provided a list of Dr.’s that that met my demands.... read more Thank you Vanessa!!

Vanessa is awesome. She makes navigating the insurance labyrinth a simple experience.

Vanessa has been a WONDERFUL Breath of Fresh air! She explained everything I needed and wanted to know thoroughly. I'd definitely recommend her to anyone out there for their insurance... read more needs. She is patient and takes the time to answer your questions and concerns at any given time.

Vanessa was very knowledgeable and made the process very stress free.

Vanessa, and Don, are excellent to work with!!Vanessa helped get me the best medical insurance…with the Best affordable monthly payments!If I need anything or have any questions, Their response are... read more quick!I will recommend Vanessa, and Don, to anyone who needs medical - business - insurance!

Vanessa was super helpful, and knowledgeable. She answered all my questions, and there were a lot and some of them are repetitive, but she took the time to give me... read more clear explanations. I really appreciate her patience. I highly recommend her and her services especially for anyone who doesn’t know how the insurance system works. I will be coming back.

Super helpful and knowledgeable. Easy communication.