Protect What Matters With Quality Health Insurance in Texas

Vanessa and her assistant Don are very responsive, timely, and explain things clearly. I was anxious about navigating a complex health insurance system, but Vanessa made me feel at ease... read more and simplified the process for me.

It’s day 1 of open enrollment and was just ready to throw in the towel!!! Until… I'm not even going to sit here and lie to any of y'all...it's... read more November 1st, I'm sitting here eager to get some medical coverage!!! Full disclosure...there was a major clerical error done at my current employer where I was only enrolled in dental and vision insurance...the only way for me to get properly enrolled with medical insurance...was to quit and go back!!! There was absolutely no way I was going to go through the hiring process all over again!!! I had already started looking into the marketplace for a little over three weeks...after staying up long hours going down the rabbit holes of potential medical insurance providers...I stumbled upon several companies...Buchanans being one of them...I had just finished speaking to three other companies back to back...when I tell you I was over it with talking to people who were pretty much stone cold robots who couldn't shoot me straight answers...I didn't even care that I didn't even have health insurance anymore. I was extremely skeptical…I had already given up hope...but something told me to just make that last call!!! I MADE THE CALL… I didn't even let the young lady whom I now know is Vanessa, introduce herself on the phone!!! I just jumped straight into the conversation...I truly didn't want to waste my time all over again…or whomever's time I was going to be dealing with. I'm not sure if she could tell that I was over it...or she could just hear the frustration in my voice...She was cool as cool can be...which put me at ease right away!!! She simply asked me a couple of questions...I answered every question to the best of my knowledge and BOOM!!! Vanessa already had the ball rolling and explaining all the policy coverages that had come up for me to choose from...when I tell you the way she broke things down for me to fully comprehend was as easy as A-B-C & 1-2-3. The best part of the entire conversation was that it never really felt contractual!!! I honestly felt as though Vanessa and I had been long time friends...and she was just looking out for me to get the best possible coverage that I needed!!! I live in the Houston Metro Area...I'm not sure why google searches took me all the way to San Antonio...But let me tell you...I'm sure as hell glad it did!!! Not only do I now understand what it is I'm paying for...I'm extremely grateful that Vanessa was patient with me on the phone every step of the way!!! If you or someone you know is in the market looking for coverage... I STRONGLY RECOMMEND YOU GIVE VANESSA A CALL!!! ASAP!!! This young lady was the absolute sweetest in taking her time with me!!! Keep up the great work chica!!! THANK YOU...THANK YOU...THANK YOU!!! I wish more people were as compassionate as you are and didn’t make decisions like these so complicated!!! However, now I know that’s what sets you apart from all the other robots I spoke to!!!

Vanessa went above and beyond to get my premie baby covered in less than 24 hours. She is very knowledgeable and will help you navigate the best plan for you.... read more She made the process of everything easy and uncomplicated. Vanessa is easy to get a hold of and responds very quickly.

Ms. Buchanan always does excellent work in helping me choose the right insurance. It's a difficult process, but she makes it much easier. Highly recommend

I’m so glad to have Vanessa as my agent! She’s always ready and available to respond to my questions. She’s friendly and honest. If you need quotes for insurance... read more you need to contact her because her service is amazing!!

Our family have been using the services of Buchanan Insurance Agency for the past two years and I have to say that they are an excellent company to work with.... read more Vanessa Buchanan is knowledgeable and always willing to help us with any questions we have in a very efficient way. I really appreciate the level of service that she provides and the peace of mind that comes with knowing that we're in good hands. Highly recommended!

Was fast and easy to sign up. Competitive prices- very affordable for all of the coverages I got.

I've done my insurance with Vanessa for years because she is the best. She is very knowledgeable and does a great job explaining everything. She is super caring, helpful, and... read more respectful- best customer service hands down.

Vanessa and her team work quickly to address my your needs, within 10 minutes of calling I was set up with a healthcare plan that was suitable to my needs.... read more Thanks again.

Buchanan insurance is just an outstanding group. They provided impeccable service , were instantly receptive, gave us great advice, and also helped us save a ton of money.... read more I couldn’t recommend them any more strongly!

We’ve worked with Vanessa for the past two years & couldn’t be more satisfied. She’s very helpful & really cares about our insurance needs. So glad we found her &... read more would recommend her to anyone including family. Thank you for making us feel like we’re your priority!!

Vanessa helped me with my marketplace application. She’s so sweet and passionate to help people. Thank you for everything.

Venessa Buchanan has been great with helping us with health insurance when we moved to Texas. Give her a call if you need guidance, she won’t disappoint.

This agency saved me! I didn’t qualify for Medicaid and had little to No Income and they were able to get me a No Cost plan. Thank you so much!!

Vanessa and her team are excellent! She found plan options/pricing that superior to what I had found on my own. And she did it in one quick call. Highly recommend... read more using Vanessa and her team!

Vanessa was amazing! My husband and I were paying an outrageous amount for insurance and Vanessa helped us out by finding the best company that worked for us. We enjoyed... read more working with her and will continue going to her for years to come.

Excellent customer service! Explained all the information I needed to know.

Vanessa is very knowledgeable, friendly, and great to work with on getting set up with insurance. Highly recommend!

Vanessa is great! She takes the time to explain what you need to know and offers customized support!

Coming from the Corporate world of many years and now being self employed I was very overwhelmed on what to do and who to turn to! Vanessa was recommended to... read more me and I’m so glad I found her. She was able to take care of my need and get me set up with medical insurance. I tried doing it on my own and was overwhelmed. She is knowledgeable and breaks down everything so you have a better understanding!! I’m so thankful for her and have peace of mind knowing my family is insured again ! Thank you Vanessa, I highly recommend your services to anyone I just wish I found you sooner ❤️

This agency made getting insurance so much easier! I really appreciate all the help and the reminder when I needed to renew for the new year. Highly recommend!

Vanessa was very knowledgeable and made the process very stress free.

My family have been a client for several years. Ms. BUCHANAN has shown dedication, honesty and compassion. I highly recommend Ms. Buchanan office, and will continue to use her services... read more in the future!

I had the best experience with Buchanan Insurance Agency. I just retired and had to get new insurance. Vanessa made it a cakewalk to get exactly what I needed yo... read more replace my previous insurance. She and her company are awesome!

I'm am glad I met vanessa she has help me with my Insurance explain everything to me to where I understood. This is the second year with her and I... read more would recommend her .I they me If I know I will give them her number.very satisfied with her work.Thank you very much.

Vanessa knowledgeable answered all my insurance questions.

I enjoy working with Vanessa very much. She is not only kind, helpful and knowledgeable, but always on top of her game. She doesn't pushes plans on us for her... read more own financial benefits, but tries to find the best plan that suites our family needs.